I enter the information requested but I get “One or more fields below did not exactly match the data we have in our records. Please try again.”
Some of your information maybe entered with an incorrect format:
- Social Security Number – have you entered this in the format 123456789 with no spaces and no dashes?
-
Date of Birth
- have you entered this in the format 01/01/1970 including the slashes and with a four digit year?
If you have entered your information in the required format and are still having trouble registering, please contact
CUNY Portal coordinator Ms. Mattie Tanksley at 718 482-6147 or by e-mail at
mattiet@lagcc.cuny.edu to verify that your information has been entered into our system correctly:
You may also request help
online by using the
online
request help form, or by
e-mailing
to:
PortalLoginHelp@lagcc.cuny.edu