FREQUENTLY ASKED QUESTIONS
What is a portal?
A portal, on the internet, can
be best described as a gateway:
a place where you can find
information about a particular
subject (e.g., garden.com) or a
starting place for more general
information (e.g., yahoo.com).
Portals generally include search
capability, easy access to
related information and/or
sites, and the ability to
customize your view of the
portal.
What is the difference between
the CUNY portal and the CUNY
website?
The CUNY portal is a
gateway to all things CUNY:
college websites, information
about applying to CUNY,
registering for classes, events,
campus directories, etc. While
most of this information was
previously available, the CUNY
portal makes it easier and
faster to find what you need.
And if you register on the
portal, the ability to customize
your view will make future
visits to the portal more
productive.
How do I register/login on the
CUNY portal?
Click on the Log-in link at the
bottom of the left column of
CUNY's portal page. If you have
previously registered on CUNY's
portal, type in your Username
and Password and click on the
Log-in button. If you have never
registered on CUNY's portal,
select the Register Now link. A
new page will display four
categories for registration:
student, faculty, staff and
alumni or visitor. Select the
appropriate link. Students,
faculty and staff must enter
their last name, social security
number and birth date in order
to validate their connection
with the university.
How do I customize my view on
the CUNY portal?
To create your customized view
you must register and login. A
new tab will appear in the upper
right hand corner. Click on "My
Page" and select one of the
"edit" buttons to add or change
information. Can I access my
college’s website through the
portal? Yes. From the college
dropdown box, you can select
your college's portal page. From
the portal page you can link to
the college website.
What browser works best with the
CUNY portal?
The portal is best viewed using
Netscape 6.x or higher, Internet
Explorer 5.x or higher, with
Java enabled, and a resolution
of 800x600 or greater. There are
known problems viewing the site
with Netscape 4.7.x, we
recommend you use a later
version. I wanted to view a PDF
file, but I got an error
message, what do I do? Some
documents have been created as
PDF, which require Adobe Acrobat
Reader. You can get the free
reader at
http://www.adobe.com.
I forgot my password. How can I
reset it?
Click on "Log-in" link on the
bottom of the left menu column
of any CUNY portal page. Click
on the "Forgot Your Password?"
link. Enter your Username where
indicated. If it matches an
existing account, we will send a
new password to your registered
e-mail address.
I forgot my username. How can I
find out what it is?
Please click on the gray web
support link at the bottom of
the page then the link. Fill out
the online form and click .
Please include your full name,
Date of Birth, and a contact
phone number. Alumni and Guests
can re-register with a new
username.
Web Development, Instructional
Services and Media Distribution
Systems
Division of Information
Technology
webmaster@lagcc.cuny.edu
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