How to Claim Your Account


    1. Go to: https://home.cunyfirst.cuny.edu and click "First time users"  View Screenshot   
    2.  Enter the required information and click OK:   View Screenshot  
    3.  Select your Challenge Questions and Answers – you need five of them. Choose each question from the drop down, and then type in your answer.  View Screenshot  
    4.  Choose Password 

    Key Fields - Required
    • Password
    • Confirm Password
    Password Policy Details
    • Password must be at least 8 characters long.
    • Password change reminder will be sent 175 days after the last password change.
    • Password must not be one of 4 previous passwords.
    • Password must not be longer than 13 characters.
    • Password must contain at least 1 uppercase letters.
    • Password will expire 180 days after the last password change.
    • Your password must have at least one numeric character OR one special character.
    View Screenshot  
    5.  Your CUNYfirst account is now activated. You will get a confirmation page. Print it or make a note of your username and password and keep it in a safe place. View Screenshot  

    View the ‘How to Claim Your Account’ video for a step-by-step tutorial in how to claim your account.