How to Claim Your Account


    1. Go to: https://home.cunyfirst.cuny.edu and click "First time users"  View Screenshot  
    2.  Enter the required information and click OK:   View Screenshot 
    3.  Select your Challenge Questions and Answers – you need five of them. Choose each question from the drop down, and then type in your answer.  View Screenshot  
    4.  Choose Password 

    Key Fields - Required
    • Password
    • Confirm Password
    Password Requirements
    • At least 8 characters long
    • At least 1 uppercase letter AND at least one numeric OR one special character
    • Expires every 90 days so you will need to create a new password at that time
    • Change reminder email sent at 85 days
    • The new password cannot be any of the 4 previous passwords
    • Cannot be changed for 5 days after the last password change
    View Screenshot  
    5.  Your CUNYfirst account is now activated. You will get a confirmation page. Print it or make a note of your username and password and keep it in a safe place. View Screenshot  

    View the ‘How to Claim Your Account’ video for a step-by-step tutorial in how to claim your account.